3) Finally, when I book a flight that s operated by another carrier via the dreaded codesharing, I K

The first two of the three segments of my trip from Ohio to China were on United Airlines. The United agent at the Dayton airport had great difficulty printing my boarding passes and eventually informed me that she would have to issue a paper ticket.
When I checked in for my return flight in Shanghai, I was told by agents that I did not have a reservation on the Air Canada flight. I showed the agents my emailed confirmation discovery cruise to the bahamas from US Airways and the agents rudely informed me that there was nothing they could do. When I begged the agents for help their only advice was that I call my travel agent. I explained that I booked the trip myself.
Once I arrived in Toronto a US Airways agent confirmed discovery cruise to the bahamas that I had been booked on the Air Canada flight discovery cruise to the bahamas all along. I have written every airline involved in this problem since then, asking for a refund. But so far US Airways has refunded me only $16.79. What a slap in the face! Can you help me? — Melissa Sigritz , Dayton, Ohio
Airline codesharing — which is what you experienced when you booked a US Airways ticket but ended up flying on United and Air Canada — is a common practice with questionable benefits to the passengers. Basically, it allows a carrier like US Airways to sell flights on another airline while claiming them as their own.
US Airways sold you a flight from Dayton to Shanghai, even though it doesn't fly between Dayton and Shanghai. (Some might call that dishonest, but that's a discussion for another day.) If it isn't going to operate the flight, it should at least take responsibility when something goes wrong with that ticket.
I don't know what the $16.79 check was for, but I would have been offended by it, too. I'd expect a $2,450 credit to appear on my card as soon as I returned home. As I review the correspondence between you, United, Air Canada and US Airways, I find a round of finger-pointing, stalling, and otherwise irresponsible corporate behavior. It seems no one wanted to help you.
I'd like to think that a brief, polite appeal to someone higher up at US Airways would have done the trick, but I'm not at all convinced. One look at the complex problem you had is enough discovery cruise to the bahamas to make anyone's head spin. Who is really responsible for this ticket, and who should issue the refund?
In the end, I contacted US Airways and it took weeks of back and forth between the airline and Air Canada to figure out what went wrong. But eventually, they did. You've received a refund from Air Canada — and an apology from US Airways.
True but as an agent, I ALSO make sure our clients have confirmation numbers (and printouts) from EACH airline in their reservation. Not something you get online, and folks don t go the extra step to call the carriers for the info BEFORE they travel.
But if you were then continuing ON to somewhere only BA flew it does make sense. And that is what people don t understand. They offer each segment of a route, regardless of if they fly their own metal the complete trip or not, and so in some cases, we may see they do NOT have any of your flights discovery cruise to the bahamas on their own metal, but others will as they are travelling discovery cruise to the bahamas on after your destination.
But for some reason, when they book online (OTAs or airline websites) it ONLY gives them the carrier s confirmation number (except for UA they also give LH numbers). I agree, our GDS gives ALL confirmations, which is so much easier. :)
Unfortunately, when another carrier refuses to honor the ticket, and then you purchase discovery cruise to the bahamas another, then they cannot control that. IF she had gone to USAir, they might have been able to clear up the problem, but she took AC s word their was no reservation, and bought another discovery cruise to the bahamas ticket. AGAIN if she had ALL the confirmations before travelling, this would not have occurred.
I recently flew AC for the first time (because I didn t want to fly UA on that specific route). I found them much better than UA ever was in every aspect of the travel experience. They even held the connecting plane for me when my flight into YYZ ran late. No other airline has ever done that for me.
Very well stated. Sometimes it is necessary to use more than two carriers on an itinerary if flying to multiple discovery cruise to the bahamas locations on the same trip. It could be a genuine nightmare without code sharing and alliances. Yes the OP got treated badly here and fortunately received the deserved refund in the end. But the solution really isn t always more regulation, discovery cruise to the bahamas as this column seems to think if you read it a while.
But that really has little to do with what was originally commented on. ExplorationTravMag was claiming the OP purchased from an OTA to get the cheapest price which was not supported discovery cruise to the bahamas by the story. We don t know how she booked the flight so it is unfair to make that original claim.
If an airline sells a ticket via a code share to a destination they don t service, then they need a way for the customer to contact them when things go wrong. Ideally that number should be listed on the reservation too.
Someone we know, who is from Chine origanally and flies there fairly told us that Air Canada always overbooks on it s flights from China. The last trip she and her husband made they were bumped and received a night in a hotel, all meals and a $1, 000 voucher agaibst future travel. So they are using the voucher for a trip to Italy.
I do not mind code shares as I have used them often without any issues, but I do think they could be better discovery cruise to the bahamas handled. discovery cruise to the bahamas I think travelers should be reminded (or clearly told) to be sure to go to each airline and confirm that portion of the trip using the confirmation number for each airline involved. I think it should be required that the seller of the ticket be responsible for the entire trip, if there are issues between various airlines for a specific trip that needs to be handled behind discovery cruise to the bahamas the scenes between the airlines without involving the passenger because it has nothing to do with the traveler that purchased the trip. Using a TA is fine but is not a guarantee that things will always go well, sometimes you can have issues even with a trip booked through a TA.
USAir issues a roundtrip e-ticket for Dayton to Shanghai on mostly codeshared United Flights (absolutely normal) and yet a United airport agent needs to reissue a PAPER ticket on their own stock. WHY?
When I checked in for my return flight in Shanghai, I was told by agents that I did not have a reservation on the Air Canada flight. Why are you routed using Air Canada? Current fares of both USAir and United does not utilize that routing. (Maybe they did in the past but I checked historical fares for 2012 and routing over the Pacific using Air Canada was not allowed.)
Once I arrived in Toronto a US Airways agent confirmed that I had been booked on the Air Canada discovery cruise to the bahamas flight all along . Toronto discovery cruise to the bahamas ??? Again this routing does not make any sense since United flies their own airplanes between SFO/ORD and PVG.
While Air Canada (AC) does have non-stop flights from Toronto discovery cruise to the bahamas to Shanghai and back, I can t find any way to book that starting in Dayton myself discovery cruise to the bahamas online. I can do it only as two separate booking. If I was flying business class, discovery cruise to the bahamas I would prefer the AC planes on this long of a flight over most UA planes. But it appears the OP must have build her own routing for this trip piece by piece.
Some vital information is missing in this story. Did the passenger want a stop in Vancouver and, perhaps, Toronto? Every fare rule of USAir fares I have read, including the normal and Y fares, only allow combination with other USAir fares to form open jaws or other trips.
I suspect the Re-issuing for the DAY-PVG was not done properly and had the effect of canceling the original itinerary or PNR, If you don t use the first segments in the itinerary then it has the effect of canceling the rest of the itinerary.
3) Finally, when I book a flight discovery cruise to the bahamas that s operated discovery cruise to the bahamas by another discovery cruise to the bahamas carrier via the dreaded codesharing, I KNOW that I m codesharing. It s not a secret when I book on an airline s website This flight operated by XYZ Airlines dba ABC Airlines always appears when selecting my flights and paying. (Don t know about OTAs, as I go directly to an airline discovery cruise to the bahamas s website.) I get a whole string of numbers on my confirmation, and then I have to manually associate the numbers with the carriers and the flights. As in, I take a pen and write the confirmation number alongside the other information. discovery cruise to the bahamas Airline A has 123456 and Airline B has 987654 for confirmation numbers; but if I book with Airline discovery cruise to the bahamas A, only that number shows up at the top of the page. Since I might not have the 2nd piece of paper handy at crunch time, this is my workaround so that I have all the numbers right where I need them. I also write in the flight numbers used by the individual airlines; what Airline A calls 1234 is called 5678 by Airline B.
I would sure like to see EACH segment print out the confirmation number and flight number for the actual airline discovery cruise to the bahamas being flown, right there in the middle of the page, rather than at the end. I have no idea if the software would support that, but I think it would eliminate a lot of confusion.
No one seems to be saying what exactly went wrong here, but Air Canada wins quite a few awards. WestJet has given them some competition on some routes, which is healthy but Westjetters seem to be quite full of themselves. I ve flown on them before. I m not going to criticize WestJet but at the same time, it is pointless to state that they are much better than Air Canada. and completely irrelevant to this issue. Something got screwed up, the first clue should have been United printing a paper ticket. discovery cruise to the bahamas This just doesn t make any sense.
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