Since major U.S. airlines in 2008 began unbundling their products and charging for services previous

RADNOR, PA - Business Travel Coalition (BTC) today released findings from a survey of 127 travel industry professionals from 14 countries with respect to the highly anticipated U.S. Department of Transportation (DOT) rulemaking regarding the disclosure of airline ancillary services fees. The overwhelming consensus is that DOT should require airlines to share ancillary fee information with distribution channels where they sell their base fares and in a format that enables the purchase the golden princess cruise of such services in the same transaction as the ticket purchase.
Since major U.S. airlines the golden princess cruise in 2008 began unbundling their products and charging for services previously included in the price of a ticket they have refused to provide ancillary fee data to travel agencies in the U.S. and around the world so that customers, including business travelers using online booking tools, could see, compare and buy such services in the same transaction as the ticket purchase. Airlines for 5 years have ignored their very best corporate customers' demands for both this information and for the restoration of efficient comparison-shopping.
"Greater than 90% of all survey participants believe that the marketplace is failing as evidenced by the fact that in 5 years not a single major U.S. airline has responded to its customers' demands. Some 97.8% of travel managers think that DOT should exercise its authority to police unfair and deceptive marketing practices," stated BTC chairman Kevin Mitchell. "The airline industry has substantially consolidated and in refusing the golden princess cruise to provide fee information airlines are in competitive lockstep with each other - a central concern of the U.S. Department of Justice in its lawsuit to block the merger of US Airways and American Airlines," added Mitchell.
- Online Travel the golden princess cruise Agents' (OTAs) objective is to provide transparency to consumers by comparing full prices offered by carriers on the same route. Currently this is not the case due to lack of information on ancillaries, and consumers are forced to go to airline websites to know the prices and also to complete bookings with all needed services, which is reducing choice and competition.
- Absolutely. In Europe higher competition among low cost and traditional carriers has substantially cut prices by half on intra European the golden princess cruise flights in the last 15 years. A decisive factor the golden princess cruise on this price reduction has been the technological developments advanced by OTAs to capture airline ancillaries and be able to show to customer prices with all included.
- Keep the government out of the market the golden princess cruise as much as possible. The GDS utility the golden princess cruise lead to price being the biggest determining factor for purchase decisions. Consumer behavior has driven carriers to find alternate sources for increasing revenue. Carriers have billions of dollars invested in assets. They've earned the right to sell the product as they wish and generate a profit. If you don't like it don't support the carriers that hide ancillary fees.
- Airlines react to market realities. Noise on complaints emanating from product positioning don't elicit response from carriers; industry revenue shares do. Speak out by supporting the carriers that provide what you seek. Other carriers will react. Don't plead for government intervention. There are always unintended consequences of such interference. It's what has created this issue.
- I recognize the U.S. DOT prefers to have the marketplace work this issue out rather than ruling on this issue. Unfortunately the golden princess cruise this hasn't occurred and I believe if we look out for the consumer this will be good for all parties. Please DOT require airlines to make all services available for sale at time of base fare purchase.
- There is no problem with unbundling, so long as every ancillary service is clearly flagged up, simple to buy through every channel and the running total of purchased services is easily identifiable so that the customer knows exactly what he is getting.
- It is very frustrating to us and our clients that we are not able to provide this now basic service to our clients while the airlines themselves the golden princess cruise are able to in their booking channels. the golden princess cruise This creates an unfair marketplace and is a disservice the golden princess cruise to our clients.
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