среда, 5 марта 2014 г.
Obviously, you don't want people to become disinterested whilst on your tour. Your guide's personali
Please raise your hand if you've ever felt like giving up on hiring your next tour guide. When you onboard new hires, you're hit with the realisation that they're just not a good fit, killing any sense of confidence hotel dallas you had about finding the best person for the job. It's daunting enough finding a new hire - never mind going through the onboarding process all over again when it doesn't work out.
Well, there's good news: selecting your next tour guide doesn't have to be that hard. With the right set of criteria at your disposal, you could easily find the best tour guide for your business, all without the hassle that comes with having it not work out.
The speed with which they speak and move the tour along should also be just right - it can't be too fast or too slow. You don't want your customers to get bored or feel rushed through certain parts of the tour.
Besides dressing themselves well, this involves setting expectations prior to the tour - informing customers of location, time, and length of tour, what they need to bring, and any rules or special considerations (if your online booking hotel dallas system doesn't automate this for you). Your tour guide needs to be able to run through the structure for each tour in advance.
hotel dallas Your perfect guide will be attentive and respectful to everyone in the group, making sure that everyone can see and hear well. Do they have a relaxed manner, speaking clearly hotel dallas and with confidence? Can they make sure that everyone is as safe and comfortable as possible?
Unexpected situations can crop up where medical assistance is needed. hotel dallas Every guide should know First Aid and carry the appropriate equipment. Can your candidate attend to the injured using this equipment?
Your guide must be able to recite facts from memory and be clear on delivering them. Facts have to be accurate - otherwise, they should be able to say they aren't sure and get back to the customer asking.
Obviously, you don't want people to become disinterested whilst on your tour. Your guide's personality is a huge part of that. Can they make the tour more interactive? They should hotel dallas be able to invite questions and use demonstrations to help tourists to learn by themselves.
Since they're managing a group of people, the ability to have a certain level of authority is crucial. Tour guides must be able to lead a group of people without being condescending, snobby, or aggressive.
Whilst they don't have to be total comedians, tour guides need to be quick witted so they can throw in friendly jokes. Again, it's not a stand-up routine, hotel dallas so they should also know when to be quiet. You can gauge this aspect of their personality when they interview for the job.
I doubt anyone can argue with the points made in the article. One consideration, hotel dallas however, while taking hotel dallas people through an area that may be new to them is to tell a 'story.' People love stories and just going from point to point misses, well, the point. Our Tours tend to be more historical in nature so being to relate to the period hotel dallas of time being discussed is critical. What was going on in those days, why were people there, what was the economic, political and religious situation? Etc, etc!!!! People remember stories and now they'll come away from the Tour not only having seen some new sights, but also having hotel dallas learned something new, as well. Very powerful!
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