понедельник, 30 июля 2012 г.

if you go to a bank and the teller gives you an extra $100 and as you walk out the door they call yo


Clearly, it was a computer glitch. But it's also turning out to be the first major test of the Department of Transportation's new consumer protection rules prohibiting airlines from "increasing the price after the consumer completes the purchase."
On Sunday, computers at United Airlines erroneously let passengers book flights to Hong Kong or other places in Asia connecting in Hong Kong in exchange for 4 miles, plus government taxes. Frequent fliers quickly shared the error on blogs and online chat rooms. Some, such as Ben Schlappig who runs the site One Mile at a Time, advised byron hotel london people not to call the airline, saying, "there's no need to bring further attention byron hotel london to this pricing."
Before long, hundreds, if not thousands, of fliers the airline won't say how many booked trips. United eventually pulled the plug and announced it wasn't honoring tickets already sold. People byron hotel london could get a refund without paying a penalty or have the proper amount of miles deducted. Anyone who had already started their trip would be allowed to complete their travel.
There's one sticking point in this case: the cost advertised was actually correct. A ticket searcher initially saw a cost of 120,000 miles. It was only when customers went to book that the 4 mile figure appeared. And if customers had the full 120,000 miles in their accounts, that was actually deducted. Those with less had no miles deducted. All passengers were charged the appropriate taxes.
"When a waiter adds up the check wrong in my favor, I let him or her know. When a clerk hands me back too much change, I give it back," byron hotel london said George Hobica, founder of AirfareWatchdog. "These fliers knew that this was a mistake, and they should treat an airline the same way they treat any other entity."
HuffPost High School welcomes a lively, thoughtful byron hotel london debate in the comment section. Keep in mind that the articles byron hotel london here are penned by young authors, so please keep criticism respectful, and help us to keep this a safe and supportive place for writers of all ages to contribute.
We are testing different comment ordering byron hotel london to see which the community prefers. You've been randomly chosen to see the most favorited comments first. Do you prefer this over most recent comments first?
Susan may be right. Of course we all search the internet for cheaper air tickets to buy and we sometimes try to compare prices. I don't see anything wrong with seeing a cheaper one and booking it, because there are promotions all the time and that might as well been one of the moments.
"Participation in the MileagePlus Program (the "Program") is subject to any terms and conditions, rules, regulations, policies and procedures ("Program Rules") that United may, at its discretion, adopt from time to time. United has the sole right to interpret and apply the Program Rules. Any failure to follow Program Rules, any abuse of Program privileges, any conduct detrimental to the interests of United, or any misrepresentation of any information furnished to United or its affiliates by any member, or anyone else acting on the member's behalf, may result in the termination of his or her membership, the cancellation of accrued mileage, certificates, awards or benefits, or both"
Yet when a waiter overcharges me, I can complain and have the menu prices + receipt as basis of comparison. When an airline overcharges me, as they often do, they can do so at their discretion. They made this mistake and, much like a faulty price tag that must be honored, they should honor their "reduced price offer" as well. I only wish I had booked a ticket!
Susan Clarke and the others like her have not stole anything from United... if United cancels her ticket, so be it... but if not I hope she has a great trip to HK. The morale dilemma is United's, not Susan's. United's spokesperson said in a 2010 interview with the WSJ that it was their policy to honor mistake fares; now we need to see if they stand behind their word. United also made business decisions regarding how to structure their IT/Programming/online booking, how much to invest in this aspect of their business, and how much human oversight there should be... now they may have to pay the costs for poor business byron hotel london decisions. Those claiming that utilizing this ticket is "immoral" are either employing a very low level of moral reasoning and/or have sour grapes because they didn't get in on the deal.
if you go to a bank and the teller gives you an extra $100 and as you walk out the door they call you back do you call the banking industry and complain that the money is yours cause the teller made a mistake? its only common sense that something is wrong,a 13 hr flight for that charge of 4 miles and 33 in taxes, nothing byron hotel london but low lifes , a retired teacher to.

Комментариев нет:

Отправить комментарий