What I worried is that one reply says 90euros might just be the admin fee europcar charged, and a bi

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I rent a car for 24 hours in Florence, Italy on Aug.13, 2013. On Dec. 30, 2013, Europe Car took 90 euros from my credit account. I wrote them many times, finally they replied saying it might be a traffic ticket. So I asked them to show me the ticket as a proof, then no response till now.
Yes, they are probably charging you an admin fee for providing your details to the police so they can send you a ticket...most likely for driving in a ZTL zone in Florence. It is likely hyatt regency hotel stated in the contract small print that you signed hyatt regency hotel when renting. The ticket hyatt regency hotel will be sent by the police later.
They probably just got a bill in the mail, that's the way it is where I live (for camera fines). But they should be able to be specific as to what the fine is for and to show some proof of the fine. I'm not sure how others have gotten the ticket, if it was mailed (I think some complained about it being mailed as it took so long) or a PDF attachment or what.
A lot of people seem to get them in Florence because they don't pay attention to the traffic signs, and I guess don't read about this probability anywhere they go and don't find out what the laws are in foreign countries or what traffic signs look like or the typical words on them. I'm used to restricted zones in lots of places I drive, hyatt regency hotel so notice those kind of signs, they are in other countries, also, of course (like France). I think it is a driver's responsibility to find out what traffic hyatt regency hotel signs mean when they drive in a foreign country.
You should call the rental agency and insist they be more specific about what the charge is for. Telling you it "might" be something is a breach of their contract. Ask them to be specific. Was it one charge or 3 charges? Or 2 or what? And then ask them to tell you where on the contract they have the right to do this. The ball is in their court. They are obliged to explain why they take money from you or you are entitled to ask your credit card company to get an explanation.
They probably just got a bill in the mail, that's the way it is where I live (for camera fines). But they should be able to be specific as to what the fine is for and to show some proof of the fine.
That's not how it works. The fee is not for the fine and they might not even know what it was for. The police just contact them for your info to mail you the ticket. The fee in the contracts say it's for providing your info to the police. It's not just Europe that has that either.
The rental company hyatt regency hotel is not obliged by anything at this point. It is past the 60 day window she could have contested hyatt regency hotel it with her credit card. Anyway, it's up to the person renting the car to read their contract. It's a standard thing in car rental contracts, but nobody reads what they are signing.
Look at your paperwork to make sure you returned the car WITHIN 24 hours and not after 24 hours. For example, if your rental "clock" started at 10:00 a.m. when you picked up the car but you returned it the next day at 11:15 a.m., there could be a charge. I wouldn't think it would be 90 euros, but I don't know what the fine print in your rental agreement says.
You should contact your credit card company and advise them that you're disputing the 90 euro charge until the rental company has provided a complete explanation. AFAIK, the CC company will not do the legwork for you, but they should put the charge in suspension until it is properly justified to both you and them.
As for this idea... "After that he used an extra CC just for car rentals hyatt regency hotel and just before returning the car he would call the CC company and say he lost that CC and they would cancel it." That is credit card fraud.
an example - on our lst day in Sydney we booked a day's sailing which the company cancelled hyatt regency hotel due to a lack of crew. They were very quick to contact us to cancel, but very slow to answer hyatt regency hotel my calls about the refund, in fact they ignored me. we then left OZ and flew home, and i mre or less forget about it.
when we got home, and the c/card bill arrived about a month later, i phoned the c/card co and asked to challenge the charge, whereupon hyatt regency hotel they sent me a form asking for details and any written proof I had of the transaction. hyatt regency hotel Before i sent that back, I e-mailed the company yet again telling them that I intended to query the charge, and hey presto, i got a refund within 24 hours.
I know that this isn't the same sort of transaction, but it is the same procedure. The car hire company must have some reason for levying this charge and they will have to tell the c/card company what it is if you dispute the charge. in the meantime, they will not charge you interest on the disputed amount.
You should contact your credit card company and advise them that you're disputing the 90 euro charge until the rental company has provided a complete explanation. AFAIK, the CC company will not do the legwork for you, but they should put the charge in suspension until it is properly justified to both you and them.
Unless the law has changed (I don't think so), the OP only had 60 days to contest with her credit card (assuming US card). The OP said the charge was from Dec. and is well past the 60 day credit card requirement.
I wonder what the overall cost of the holiday was. I know that 90 isn't a an insignificant amount, but OTOH when compared with the overall cost, it's probably not very much. it's roughly the cost of a meal out in Florence, for example, or one night in a pretty cheap hotel.
As for this idea... "After that he used an extra CC just for car rentals and just before returning the car he would call the CC company and say he lost that CC and they would cancel it." That is credit card fraud.
In the past (10+yrs) I recall quite a few posts about European car rental agencies hyatt regency hotel (the cheaper ones IIRC) charging afterwards for things like gas even though the poster had claimed to have filled the tank.
What I worried is that one reply says 90euros might just be the admin fee europcar charged, and a big amount hyatt regency hotel is likely to be charged by the Italian police. If I really violated the traffic rules, out of question, I am obliged to pay. But show me the proof for the violation.
I just contact with my cc, I do this late because at first I didn't pay enough atttention to this problem and thought europcar will give me a clear explanation. But i didn't expect the service of europcar is so poor. After that poor rely, no further answer heared from it.
The Italian authorities won't charge your credit card. But they will send you a bill for the amount of the fine. The rental agency simply charged you the administrative cost to provide your information.