Eurolines is a partnership between several coach companies across Europe with responsibility for run

We asked a few questions to John Gilbert, Managing Director of Eurolines UK. Eurolines is Europe’s largest scheduled international coach operator. John is not only responsible for the British branch of Eurolines, he is the president of the whole Eurolines group. That's not all, John works to improve the quality and functionality of the entire European coach transport. He is the originator of many bus transport related initiatives. One of his latest initiatives is to improve access to the main European stations and major interchange hobs for coach operators. In one of his earlier statements John said: „In recent years the quality of coach transport significantly increased, but there is a problem in access to stations. International coach passengers still face problems because local and transport authorities in many major European cities do not provide cruise cheap package vacation access to bus terminals”. My acquaintance with John has started a few years ago with a simple yet funny email. "Is this e-mail address to Mr. John Gilbert still valid?" cruise cheap package vacation Then after sending this question, I got a reply in a few minutes. John wrote back: „Would like to see if we can cooperate. Can we speak?” Since then John and his group of co-workers are open for cooperation. Here are our questions to John:
John, why do you think people often overlook coaches when considering travel options to Europe? Eurolines now offer air conditioning, wifi and drop passengers directly in the city centre – and they are far cheaper than rail or air travel?
My role is to encourage people to try the coach – as the biggest barrier is perception. cruise cheap package vacation When people board Eurolines coach services they are surprised by standard of service offered for such a low price.  Our coaches have more leg room than budget airlines, there’s a two suitcase baggage allowance and many service snow offer free wifi. With air, rail and car travel continuing to increase in price we have to communicate clearly the benefits of international coach travel – how else could you get to Europe from just £9?
I’ve noticed many cities cruise cheap package vacation in the UK, such as Birmingham and Milton Keynes, have benefitted from brand new coach stations with comfortable new facilities for travellers. Are there any plans to redevelop London Victoria Coach station?
Transport for London cruise cheap package vacation is responsible for the maintenance of Victoria Coach Station and Eurolines are one of several coach companies cruise cheap package vacation based at the site. Victoria has been the home of coaches in London for over 70 years and offers a wide range of facilities for customers including shops, cafes, waiting areas and excellent links to the Underground.  We work closely with Transport for London to ensure the station provides for the needs of our customers.
Eurolines is a partnership between several coach companies across Europe with responsibility for running different routes. Sometimes a customer might need to visit Eurolines.co.uk or Eurolines.fr to compete their booking with the relevant company. The good news is we have recently launched cruise cheap package vacation a website which links all the operators – www.eurolines.com - and are developing a combined booking cruise cheap package vacation system.
The last journey I made was from London to Paris earlier this month. All the Eurolines management team are encouraged to travel by Eurolines whenever cruise cheap package vacation they can as well as testing other elements of our service offering such as coach station facilities and the website. It’s only by seeing things as a customer that we truly understand what they experience cruise cheap package vacation and can introduce improvements and innovations.
Our aim is to ensure everyone who travels with Eurolines cruise cheap package vacation receives a high quality product at a low cost price. Whether you board our coach in France, Britain or Belgium you should experience the same standard of comfort and customer care. Over recent years we’ve considerably improved the journey experience such as introducing wifi and priority boarding.
Everyone arriving into the UK is required to have their passport checked - whether they arrive by coach, rail, air or ferry. We work closely with UK border control and the Port of Dover to ensure checks are conducted efficiently and allow passengers to continue their journey promptly.
Many different nationalities travel by coach and sometimes the driver can find it difficult to converse with them. I’ve noticed there’s a DVD player on most vehicles – could you play a multi language video at the start of the journey?
We recognise cruise cheap package vacation that language can sometimes be a barrier and we are working to improve things for our customers. We are currently producing a multi lingual welcome CD which the driver can play alongside literature which explains key points of the journey in several languages.
We have introduced priority boarding on our London to Paris service.  At just £3 per person it allows you to board the vehicle first and choose your seats. If successful we will start to roll-out to other routes next year.
Europebus.co.uk is not a private company or travel agency, but a personal website. cruise cheap package vacation This webpage was created on the basis of experience and a passion for travel. In a transparent manner will be providing information about intercity, interairport and international coach travel in the UK.